Contact information

At GadgetByMom, we believe that strong communication builds trust. Whether you have a question about a product, need help with an order, or simply want to share feedback, we are always here to assist you. Our goal is to provide a smooth, friendly, and reliable customer experience for every visitor.

This Contact Us page provides all the details you need to get in touch with our team. We encourage you to reach out to us anytime, and we will do our best to respond promptly and effectively.

📞 Customer Support

If you need assistance, our customer support team is ready to help you with any inquiries related to our Home & Kitchen products, orders, shipping, returns, or general questions.

Phone Number:
7872467060

You can call us during our support hours, and our team will guide you through any issues or questions you may have. We aim to provide quick and helpful responses to ensure your shopping experience is smooth and enjoyable.

📧 Email Support

For detailed inquiries or support requests, you can email us anytime. Email is the best option if you want to share screenshots, order details, or specific concerns.

Business Email:
gadgetbymom@gmail.com

We usually respond within 24 to 48 business hours. Please make sure to include your order number (if applicable) to help us assist you faster.

📍 Business Address

If you need to contact us via mail or want to know our business location, here are our official address details:

GadgetByMom
Muruli Dangal, Mollarpur
Birbhum, West Bengal
India
Pin Code: 731216

This is our registered business address. Please note that this location may not be open for direct customer visits unless prior arrangements are made.

🕒 Working Hours

Our customer support team operates during the following hours:

  • Monday to Saturday: 10:00 AM – 7:00 PM
  • Sunday: Closed

Any queries received outside working hours will be addressed on the next business day.

💬 How Can We Help You?

We are here to assist you with a wide range of services, including but not limited to:

1. Product Information

Need more details about a product listed on our website? Whether it’s specifications, usage instructions, or compatibility, feel free to ask.

2. Order Assistance

If you have already placed an order and need updates or changes, contact us with your order details.

3. Shipping & Delivery Queries

Want to know when your order will arrive? Facing delays? We’ll help you track and resolve shipping issues.

4. Returns & Refunds

If you received a damaged or incorrect product, our support team will guide you through the return and refund process.

5. Technical Support

Some of our Home & Kitchen gadgets may require guidance for proper use. We are here to help you get the best out of your purchase.

6. Feedback & Suggestions

Your feedback matters. It helps us improve our products and services. Feel free to share your thoughts.

📦 Order Support Guidelines

When contacting us regarding an order, please include the following details:

  • Order Number
  • Full Name used during purchase
  • Registered Email ID or Phone Number
  • Description of the issue

Providing these details will help us resolve your query faster and more efficiently.

🚚 Shipping Assistance

If you have concerns regarding shipping, delivery time, or tracking information, you can contact us through phone or email.

We partner with reliable logistics providers to ensure safe and timely delivery of your orders. However, in case of any unexpected delays, our support team will assist you in resolving the issue.

🔁 Returns & Replacement Support

Customer satisfaction is our priority. If you receive a defective, damaged, or incorrect item, please contact us within the specified return window.

Our team will:

  • Verify your request
  • Guide you through the return process
  • Arrange a replacement or refund (as applicable)

Please ensure that the product is unused and in its original packaging when requesting a return.

🔐 Privacy & Communication

We respect your privacy. Any information you share with us—whether through phone or email—will be used only to assist you with your request.

We do not share your personal data with third parties without your consent, except where necessary for order processing or legal compliance.

⚠️ Important Notes

  • Please double-check your contact details when placing an order to avoid communication issues.
  • Always use our official email and phone number for support.
  • Beware of fraudulent calls or messages claiming to be from our store. We will never ask for sensitive information like OTPs or passwords.

🤝 Our Commitment

At GadgetByMom, we are committed to providing high-quality Home & Kitchen products along with reliable customer service. We understand that online shopping requires trust, and we work hard every day to earn and maintain that trust.

Our support team is trained to handle your concerns professionally and efficiently. Whether your query is small or complex, we treat every customer with equal importance.

🌟 Why Contact Us?

Here’s why customers trust our support team:

  • Fast and responsive communication
  • Friendly and helpful assistance
  • Transparent and honest solutions
  • Customer-first approach

We aim to make your experience with GadgetByMom smooth, secure, and satisfying.

📢 Stay Connected

We recommend staying connected with us for updates on new arrivals, special offers, and exclusive deals. If you have any questions at any stage of your shopping journey, don’t hesitate to reach out.

📌 Final Words

Your satisfaction is our top priority. Whether you are browsing our store, placing an order, or need post-purchase support, we are here for you every step of the way.

If you have any questions, concerns, or feedback, please feel free to contact us using the details provided above.

Thank you for choosing GadgetByMom.